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01

General terms

  • Prices are subject to change based on demand.

  • I have the right to reject any order for any reason.

02
Payment

  • The currency accepted is USD and can be paid through Cashapp, or PayPal.
     

  • Commissions can be paid either 100% upfront after sketch approval.
     

  • Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

03
Process and Delivery

  • The time it takes to finish your commission varies from 1 week - to 5 weeks depending on factors such as health, the complexity of the commissioned piece, and other work.
     

  • Once the piece is finished you will receive the full-resolution image along with a PSD. Note that there is no physical product. 

04
Revisions

  • 3 revisions can be made throughout the process(not including the sketch) on the commissioned piece included in the price (the sketch has a limit of 6 revisions before I charge).

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

  • Each change will be an added $5

05
Copyright and Usage

I, "ARTIST AUKO" (the artist):
 

  • reserve the right to cancel and refund the order at any time for any reason.
     

  • retain all copyrights over the commissioned artwork.
     

  • will NOT claim the intellectual property (IP) of the commissioned artwork.
     

  • will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
     

  • reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

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You (the customer/commissioner):

  • may upload the commissioned artwork on any website and social channels.
     

  • may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
     

  • may NOT alter the commissioned artwork without my (the artist's) consent.
     

  • ​MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.
     

  • retain the rights to the intellectual property (IP).
     

  • may NOT use the commissioned artwork for commercial purposes.

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  • The following is considered copyright infringement:​
     

    • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
       

    • Claiming the artwork as your own
       

    • Altering the artwork without my consent
       

  • In some cases, the commercial rights to the image may be purchased.

06
Cancellation and Refund Policy

  • The buyer is not allowed a refund once I started working on the commission.
     

  • If for any reason I am unable to start your commission you will receive a full refund.
     

  • If you cancel your order before I started it, you can get a full refund.
     

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
     

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

© 2022 Auko

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